HELLO AND WELCOME TO HOW TO GET YOUR MONEY BACK GUIDE !

IF YOU'RE READING THIS GUIDE, THE CHANCES ARE YOU'VE HAD A UNFORTUNATE EXPERIENCE. YOU GOT SCAMMED !!!  I FEEL YOUR PAIN AND FRUSTRATION.

I HAVE DECIDED TO WRITE THIS GUIDE BECAUSE I WAS A VICTIM OF A SCAM MYSELF. I HAVE PURCHASED A CHANEL HANDBAG IN THE AUCTION. THE SELLER STATED THE HANDBAG IS AUTHENTIC AND BRAND NEW. WELL, THE HANDBAG IS AUTHENTIC. BUT THE LEATHER OF THE HANDBAG WAS WORN OUT.....AHHHH!!!! THAT'S RIGHT. IT WAS A USED HANDBAG, NOT BRAND NEW AS THE SELLER STATED IN THE AUCTION......AND I GOT SCAMMED !!!!!!

SCREAM !!!!.............GET IT OUT OF YOUR SYSTEM. IT WILL MAKE YOU FEEL BETTER. WELL, I DID. AND IT HELPED.

SO I PUT TOGETHER THIS GUIDE TO HELP YOU GET YOUR MONEY $$$ BACK.

STEP 1. CONFIRM IF YOU PURCHASED A FAKE **** REVIEW THE SELLER'S ITEM DESCRIPTION AND PICTURES. FIND AN EXPERT, AND GET A SECOND OPINION. CONFIRM THE ITEM YOU RECEIVED IS A REPLICA ( FAKE ) .

              CONFIRM IF YOU RECEIVED AN ITEM NOT AS DESCRIBED ***** REVIEW SELLER'S ITEM DESCRIPTION AND PICTURES. CONFIRM THE ITEM YOU RECEIVED IS NOT AS THE SELLER DESCRIBED IN THE AUCTION.

STEP 2. SAVE ALL MATERIALS ***** SAVE ALL ITEMS, BOX, BAG, PACKING MATERIALS ETC THAT THE SELLER SENT TO YOU.

STEP 3. EMAIL THE SELLER ***** ONCE YOU CONFIRMED YOU PURCHASED A REPLICA OR RECEIVED AN ITEM NOT AS DESCRIBED IN THE AUCTION. SEND A EMAIL TO YOUR SELLER IMMEDIATELY.

STEP 4. TAKE PICTURES OF THE ITEM ***** THIS IS VERY IMPORTANT. IF THE PICTURES IN THE AUCTION IS DIFFERENT THAN THE ITEM YOU RECEIVED, OR IF YOU RECEIVED AN ITEM THAT IS DIFFERENT THAN THE ONE DESCRIBED IN THE AUCTION. YOU WILL HAVE PICTURES TO PROVE.

STEP 5. WAIT FOR SELLER'S RESPONSE ***** GIVE THE SELLER FEW DAYS TO RESPONSE TO YOUR EMAIL. SOME SELLERS DON'T CHECK THEIR EMAIL DAILY.

STEP 6. CHECK YOUR BULK MAIL ***** IT IS POSSIBLE THE SELLER IS TRYING TO EMAIL YOU, BUT YOUR SPAM FILTERS ARE BLOCKING THE MESSAGES. SO CHECK YOUR BULK MAIL AS WELL.

STEP 7. IF THE SELLER AGREE TO ACCEPT THE RETURN AND REFUND ***** GO TO STEP 19

STEP 8. IF THE SELLER REFUSES TO ACCEPT YOUR RETURN AND REFUND, OR IF THE SELLER DID NOT RESPONSE TO YOUR EMAIL ***** SEND A 2ND. EMAIL. A MORE FORCEFUL EMAIL TO LET THE SELLER KNOW THAT YOU ARE VERY SERIOUS.

STEP 9. IF THE SELLER AGREE TO ACCEPT THE RETURN AND REFUND ***** GO TO STEP 19

STEP 10. IF THE SELLER STILL REFUSE TO ACCEPT YOUR RETURN, OR IF THE SELLER STILL NOT RESPONSE TO YOUR EMAIL ***** REQUEST THE SELLER'S CONTACT INFORMATION .

STEP 11. CALL THE SELLER ***** IT IS EASIER TO SOLVE THE PROBLEM IF YOU TALK TO SELLER, COMMUNICATE WITH THE SELLER OVER THE PHONE, AND FIND A WAY TO WORK IT OUT.

STEP 12. IF YOUR AGREE TO ACCEPT YOUR RETURN AND REFUND ***** GO TO STEP 19

STEP 13. IF YOU HAVE TRIED CONTACT THE SELLER, AND THE SELLER STILL REFUSES TO ACCEPT YOUR RETURN AND REFUND *****

                ** OPEN AN ITEM NOT RECEIVED OR SIGNIFICANTLY NOT AS DESCRIBED DISPUTE.

                ** YOU CAN BEGIN THIS PROCESS AFTER 10 DAYS AND BEFORE 60 DAYS OF YOUR PURCHASE.

STEP 14. IF YOU PAID YOUR ITEM THROUGH PAYPAL *****

                ** UNDERSTAND PAYPAL BUYER PROTECTION AND  PAYPAL BUYER COMPLAINT PROCESS . PAYPAL BUYER PROTECTION COVER UP TO $1000.00 OR THE PURCHASE PRICE.

                ** FILE A CLAIM, OPEN A DISPUTE WITH PAYPAL RESOLUTION CENTER.

                ** YOU MUST FILE YOUR CLAIM WITHIN 45 DAYS AFTER YOUR PURCHASE.

STEP 15. AUTHENTICATION ***** IF YOU PURCHASED A REPLICA, COUNTERFEIT ITEM AND FILED A COMPLAINT AGAINST THE SELLER. PAYPAL WILL REQUIRE A WRITTEN AUTHENTICATION. YOU CAN GET ONE FROM DEPARTMENT STORE OR BOUTIQUE. OR YOU CAN USE AUTHENTICATION SERVICE. VIEW A LIST OF THE COMPANIES THAT PROVIDE AUTHENTICATION SERVICE. YOU CAN ALSO USE GOOGLE SEARCH ENGINE TO LOOK FOR THE AUTHENTICATION SERVICE FOR SPECIFIC BRAND OR ITEM.

***** HOPEFULLY YOU ARE GETTING YOUR MONEY BACK BY NOW *****

***** IF YOU TRIED ALL OF ABOVE, AND STILL FAILED *****

STEP 16.  CONTACT YOUR CREDIT CARD COMPANY ***** CREDIT CARD COMPANIES PROVIDE PURCHASE PROTECTION FOR THEIR CUSTOMERS. CALL YOU CREDIT CARD COMPANY. TELL THEM YOUR STORY. FIND OUT THEIR PURCHASE PROTECTION PROGRAM AND PROCESS. FILE A CLAIM TO DISPUTE THE CHARGE.

STEP 17. CONTACT LOCAL LAW ENFORCEMENT ***** CONTACT BOTH YOU AND YOUR SELLER'S LOCAL LAW ENFORCEMENT AGENCY. YOU CAN SEARCH LOCAL LAW ENFORCEMENT AGENCIES AROUND THE WORLD THOUGH OFFICER.COM .

STEP 18. FILE COMPLAINT WITH APPROPRIATE AGENCIES *****

                ** USPS MAIL FRAUD 

                ** NATIONAL FRAUD INFORMATION CENTER 

                ** FEDERAL TRADE COMMISSION CONSUMER COMPLAINT

                ** INTERNET FRAUD COMPLAINT CENTER

                ** INTERNET CRIME COMPLAINT CENTER

STEP 19. RETURN THE ITEM TO THE SELLER ***** PACK ALL THE ORIGINAL ITEMS YOU RECEIVED FROM THE SELLER. USE SECURE SHIPPING WITH TRACKING NUMBER AND SIGNATURE CONFIRMATION. SHIP IT BACK TO THE SELLER.

***** THE PROCESS IS SLOW AND STRESSFUL. IT WON'T BE FUN AND IT WON'T BE EASY. BUT IT CAN HAVE THE JOB DONE *****

***** IF EVERYTHING ELSE FAILED *****

STEP 20. AFTER 30 DAYS OF YOUR PURCHASE, FILE A FRAUD COMPLAINT REPORT WITH EBAY.

STEP 21. UNDERSTAND EBAY STANDARD PURCHASE PROTECTION PROGRAM .

STEP 22. FILE A BUYER PROTECTION CLAIM WITH EBAY ***** ONCE YOU HAVE COMPLETED THE ITEM NOT RECEIVED OR SIGNIFICANTLY NOT AS DESCRIBED PROCESS WITH EBAY. YOU CAN FILE A CLAIM UNDER EBAY'S FRAUD PROTECTION PROGRAM. ** YOU MUST FILE YOUR CLAIM WITHIN 45 DAYS AFTER YOUR PURCHASE.

***** THE PROCESS IS SLOW AND STRESSFUL. IT WON'T BE FUN AND IT WON'T BE EASY. BUT IT CAN HAVE THE JOB DONE *****

***** BUYER ON EBAY IS FUN, BUT REMEMBER !!! *****

1. AVOID PRIVATE LISTING SELLERS ** ALL SELLERS SHOULD STAND BEHIND THEIR PRODUCT AND CUSTOMER SERVICE.

2. AVOID ONE DAY LISTING SELLERS ** ONE DAY LISTING OFTEN USE BY SOME REPLICAS SELLERS IN ORDER TO SELL THEIR REPLICAS UNDER THE RADAR.

3. AVOID MONEY WIRE TRANSFER ** IT IS NOT A SAFE WAY TO PURCHASE.

4. ALWAYS DO RESEARCH, COMPARE PICTURES, AND ASK SELLER QUESTIONS BEFORE YOU MAKE YOUR PURCHASE.